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Babyworks

Welcome to Babyworks!

Testimonials

"Babyworks is one of my all time favorite stores. If you are going to use cloth diapers you should check it out. Here is why: 1) Friendly, knowledgeable staff, 2) Nice selection of diapers and diapers covers, 3) NO HASSLE RETURNS on most items! It is like the Nordstrom of diapers! They also have cute, organic baby clothing, Biokleen products, wooden toys and the all important comfortable nursing chair! I cannot recommend this store highly enough." From an Ecometro Review

“You are a very special store and I can’t stop finding ways to recommend you to folks!”

Aruna K.

“First of all, I’m so thankful for all of your warm, tireless advice as well as the fact that every single thing I order from Babyworks is trustworthy and exceeds quality expectations. I shop with confidence when I’m on your site or browsing the catalog.”

Kristin B.

All of the staff have been so wonderful and helpful to me...from their friendliness, service, purchases and returns I would highly recommend Babyworks and all of their great products! Their commitment and dedication to customer service is the best! If I had to do it all over again I wouldn't change a thing....definitely cloth diapers..well worth the effort.

Juli B.


“I recommend your company wholeheartedly. I love your company so much! Your products are great and your service is outstanding. It makes me smile knowing there are other people out there that care about the well being of their children and the future of our earth. Keep up the great work.”

Sarah H.

“First of all, thank you, thank you, thank you for such a great service. Your customer service is easy to talk to, your representatives are polite, your prices are great and your policies are fair! You have made this cloth diapering stuff so clear that even my mother in law (who has not diapered a baby in 25 years) was comfortable ordering goodies for my son.

Nicole H.

“I wanted to tell you how much I appreciate the quick turnaround on your great products. We pass out your catalog at all our La Leche League meetings. ….You have the best products around—same goes for the customer service.”

Lesley R.

“What a relief your catalog was. As a first time mom, diapers were very confusing – what kind to get – how many – and how to take care of them. Your catalog answered many of my questions. I love your products, your business ethics, and your explanations of your products were especially helpful. Thank you so much.”

Rebecca A.

“Your store was highly recommended by a friend of mine—not only am I happy with the product line, but your customer service is outstanding.”

Jasmine G.

“Just wanted to send a ‘happy customer note’”. If there are ever little glitches in sizes or shipping or whatnot, they have been resolved with efficiency and gracious service. Babyworks is convincing me that supporting small businesses is worth it! Thanks again for making at least one of my consumer activities an easy and a pleasure. I will continue to refer people to you all, even if we are all the way across the country in Virginia!”

Carla G.

“First, I would like to say how much I enjoy shopping with you. You have a great selection and I like your policies.”

Wendy P.

“Thank you for the wonderful introduction to cloth diapers. All your advice was right. Keep up the good work you do.”

Anne C.

“Again, I really appreciate your help. Knowing you guys are always there to answer questions really takes a lot of stress out of a new situation. You really know what customer service is about!”

Dana B.

“Just wanted to send a note of thanks for all of your help…..I also really appreciate your return policy. There are a lot of products and conflicting information out there, and it is hard to know what will work for you just by seeing something in a catalog. Thanks so much for making our go at cloth diapering successful.”

Christia

“Thanks for teaching us youngin’s who weren’t around before disposables about how to use and care for cloth diapers, and carrying products that make it convenient. …. You make it easy.”

Allana B.

“I appreciate your friendly and prompt service. I’ve seen other catalogs and the heart, integrity and affordable quality that fills yours brings me back again.”

Jennifer B.


“I’m a regular customer and I love your stuff! Plus you’re local and that’s even cooler.”

Jessica F.

“On a separate note, I would like to express my sincere gratitude to a company who has not only been helpful and prompt, but also courteous and friendly….and I hope you continue to stay in business because you are by far the most pleasant, responsible, prompt company I have ever had the pleasure of doing business with. Keep up the wonderful work!”

Melissa V.

“I appreciate your commitment to No Junk Mail and also the detailed descriptions of products. I have a much clearer understanding of what I’m buying from you than others. Prices are competitive.”

Amanda H.

“Thanks so much for all your help. I think I’ve said this in the past, but I really love your stuff. I really love that you don’t do excessive packaging and you reuse boxes, etc., sometimes for shipping. I really love that you send the catalog very rarely (most places I order from I don’t let them send me catalogs because they send them every month or two), and I really love that you don’t sell our info! I’ve recommended you to many friends!”

Charis T.

“Thank you, thank you for being the best cloth diapering people, with a human being on the other end of the phone, making follow up calls for my messages, and being patient enough to explain to a new mother all of your products. These are the customer service aspects of your business that made us choose you over 3 other catalogs. Even when pricing is lower somewhere else, I’d much rather have the assurance of your staffing to back up your catalog and products. The “human touch” of customer service seems to be diminishing from our culture, sadly. Thank you for not following that trend.”

Susan S.

“I just had to write and thank you for all the wonderful products you carry as well as your excellent customer service. I have used cloth diapers for the past 5 years, and during that time have tried every kind of diaper and diaper cover….yours are the best. I particularly like the heavy duty poly Nikkys – they stand up to anything. I’ve recommended your company to all my friends and family.”

Janeen D.

“Babyworks is the friendliest, most accommodating company I’ve ordered from. You’d think all baby companies would be. You have a great staff.”

June B.-M.

“I just wanted to congratulate you on your excellent customer service. I have ordered diapers, liners and all the paraphernalia that goes with diapering from your company and could not be happier. Your staff is friendly, informative and extremely helpful when it comes to the big decision of using cloth diapers. You have made it an easier process and I am very grateful for that.”

Niamh P.

“This is our first baby and we are very excited to have found such a wonderful company that is reasonably priced and so informative. Also, I want you to know how easy and pleasant it was for me to call and update the order! Wow, what a great first experience. Thank you.”

Valerie C.

“You run a great business. Just wanted to tell you, because I contacted four cloth diaper providers online with my question, and you were the only one that responded. So, thank you.”

Antonia

“It is refreshing to do business with a company who has such wonderful communication with their customers. Thank you!”

Carol M.

“I really love your company. I think you have fantastic, friendly customer service, and I just sent a big email raving about you to my mom’s club, so I hope they send more business your way.”

Sarah P.

“I love your company….you have always been so helpful and a delight to speak to. As I am apparently the “cool” mom among my friends of disposable diapering moms, I have been asked many times over for advice and referrals for cloth diapers. I always send them to you.”

Paula W.

“Hello, Babyworks! Your company is possibly my most favorite cloth diapering company ever! I have only ordered from you guys once because, geez, your stuff lasts!!! I have a two year old little boy who is now potty trained (and mostly at night), so we are pretty much done with diapers for him, but now we have a new baby boy on the way. Anyway, I am excited to use cloth diapers again….”

Samantha B.

What Customers Say About Using Cloth Diapers

“I never realized all the options for cloth diapers until I found your site! If I had only known, I may not have used disposables to begin with.”

Gabriela W.

“Just a note of thanks for your great catalog, prices and staff. I used disposable diapers for my 1st child and have just switched to cloth (at 3 months) for my second. A friend loaned me a copy of your catalog. Happily, cloth diapers were demystified for me between my 1st and 2nd child……I feel great each time I DON’T throw a diaper in the trash. And it wasn’t until after I had been using the diapers for a month that I realized I wouldn’t be making any more panicked trips to the store for diapers—that ALL my child’s diapers were right there.”

Chris C.

“I just wanted to say that we are so thankful to have been referred to your wonderful company. I was apprehensive about using cloth diapers and a little scared to purchase the initial order…[but] I am amazed at the ease of cleaning cloth diapers. Once I got used to it I found it no harder than washing any of our other laundry. “

Kacey F.

“I was a little apprehensive about ‘doing’ cloth diapers and my husband was sure it would be a big hassle and not worth it, but we are all very happy with how it’s going and your catalog has been a great source of really nice supplies at good prices.”

Cynthia W.

“My son DJ is 11 mos old and has been in cloth diapers for 6 of those months. I never considered cloth diapers before he was born and for the first few months because I thought it would be too much work and “everyone” did disposables anyway. Then I joined La Leche League and was enlightened (a lot of these moms use cloth). I will never go back to disposables. Cloth are really no trouble at all!

Krista C.

“My daughter developed an allergy to all disposable diapers in her sixth month, and we were forced to change to cloth. I must say, we are all a lot happier since we did. If we had known how easy this option is, we would’ve done this long ago (we also have an older child). Thank you, and keep up the good work!

Chris L.

“I feel totally committed to cloth diapers—my mom did it and I love it! Your company helped me set up a way to clean them so that it is not harmful to the environment and cost effective and not stinky, all big plusses!”

Mia R.

“Just wanted to let you know – our 18 month old daughter has never worn plastic diapers (we call them fake diapers). We went on the road for 5 weeks without them. We stopped every 3 days to wash diapers. It is possible to avoid plastics while travelling. Thought you’d appreciate it! I always knew I was doing the right thing – plastics were never an option in our minds - but your catalog reaffirms my beliefs.”

Holly B.

“One additional note, my husband and I are beyond pleased with your products and with cloth diapers in general. My son is now 11 weeks old and has only had one case of diaper rash … and that was right out of the hospital when he had been wearing disposable diapers! It takes a bit more effort, but we think the health and environmental benefits are well worth it. And it makes me feel good to support a company that is socially and environmentally conscious in its mission and business practices.”

Cari B.

“I’d like to thank you for being a great resource to all of us mamas and papas who choose a more natural lifestyle for our little ones. You’ve been there for me from the beginning. When I was pregnant, so many people were quick to tell me that no one ever lasts using only cloth diapers. It used to just laugh to myself because I knew how important it is for my baby and the earth to get back to the basics. I’m proud to say that my now 17 mos old son has never even seen a disposable diaper (and coincidentally, he’s never had the phenomenon of a diaper rash!). Babyworks has made it so convenient for us. You have all our diapering needs in one catalog….We have proven to everyone that cloth diapers are simple to use…”

Sara M.

“I do want to tell you how pleased I have been with the Nikkys and….birdseye diapers. I am a staunch advocate of cloth diapers. Your company was a life saver for me. All I had known was cloth diapers with my daughter who is now 10 years old. In Japan, cloth diapers are the norm and disposables are very rare. With the birth of my son, I was not sure where I was going to get the diapers and wraps that I had been accustomed to using. Babyworks filled that gap.”

Lynn S.

Re Chinese diapers:

“I first ordered cloth diapers from you in 1998 and 1999. The diapers I ordered from you lasted through 2 boys, and years of cleaning windows, stove tops, floors, tubs, you name it, I cleaned it! I just wanted to thank you for such a quality product! Last week, I actually had to throw away the last of the diapers that I ordered from you [10 years later]. I am thrilled to see you are still in business!”

Lori Houlette